How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How and when can I return the goods purchased in your e-shop?
How to make a claim if you believe that the product is not working properly?
When making a claim, do I have to send the complete pack?
How do I find my current claim status?
Post-warranty service of products
Baby monitors TrueLife
Can charge NannyCam via powerbank?
What could influence reach of the NannyCams?
How are TrueLife NannyCams secure from eavesdropping?
How do i set lulabies on NannyCam?
Can i charge NannyWatch A15 via powerbank?
What could influence reach of the NannyWatch A15?
How is TrueLife NannyCam A15 secure from eavesdropping?
How do i set lulabies on NannyWatch A15?
Personal thermometers TrueLife
How to calibrate the TrueLife Care Q7 thermometer?
Where and how to take a correct reading?
How to set the measurement deviation?
How is it possible to take 3 readings and get 3 different results?
How is it possible for a child to have a temperature deviation greater than an adult?
Dental Care TrueLife
Basic General Knowledge of Dental irrigator AquaFloss
What is oral shower?
Is dental showers more effective than dental floss?
How often should I use oral shower?
TrueLife AquaFloss Station
Difference between special replacement heads for AquaFloss?
The reservoir with water overflowing, is oral shower damaged?
TrueLife SonicBrush UV
How to clean your sonic toothbrush TrueLife SonicBrush UV?
How to store sonic toothbrush TrueLife SonicBrush UV?
Can i leave TrueLife SonicBrush UV in the charging station after each cleaning??
How long does the battery last TrueLife SonicBrush UV?
What is the lifetime of TrueLife SonicBrush UV toothbrush?
See all 10 articles
How do I clean my TrueLife SonicBrush Compact?
How to store the TrueLife SonicBrush Compact sonic toothbrush?
How do I know when my TrueLife SonicBrush Compact is fully charged?
How long does TrueLife SonicBrush Compact battery last?
Can I leave the TrueLife SonicBrush Compact sonic brush in the charging station after each cleaning?
See all 8 articles
Bathroom scales TrueLife
Basic General Knowledge of bathroom scale FitScale
Is the FitScale suitable for children?
For whom is the FitScale unsuitable?
Bathroom scale shows inaccurate results
Display does not work or it displays incorrect results
The display shows "EER"
TrueLife FitScale W5 BT
How do I pair FitScale W5 BT the scales with my mobile app?
Is app Megafit compatible with Android and Apple?
For how many users is the weight FitScale W5 BT for?
What is the weight capacity FitScale W5 BT?
What can FitScale W5 BT measure?
See all 9 articles
TrueLife FitScale W3
What is the weight capacity of the FitScale W3?
What FitScale W3 can measure?
Which batteries should be used in the FitScale W3?
How many users can use FitScale W3?