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Knowledge base
General Inquiries
Claims
5
How and when can I return the goods purchased in your e-shop?
How to make a claim if you believe that the product is not working properly?
When making a claim, do I have to send the complete pack?
How do I find my current claim status?
Post-warranty service of products
Personal thermometers TrueLife
TrueLife Q7
4
Where and how to take a correct reading?
How to set the measurement deviation?
How is it possible to take 3 readings and get 3 different results?
How is it possible for a child to have a temperature deviation greater than an adult?
General questions about the TrueLife thermometers
3
What we should not forget before the measurement?
When I have a fever?
What to watch out for when measuring temperature from the forehead with TrueLife thermometer?
TrueLife Q5
1
What to watch out for when measuring the temperature with a in his ear thermometer TrueLife Care Q5?
TrueLife Q8
3
How does a non-contact thermometer TrueLife Care Q8? measure?
The display displays "H"
The display reads "Lo"
Baby monitors TrueLife
NannyCam
3
Can charge NannyCam via powerbank?
What could influence reach of the NannyCams?
How do i set lulabies on NannyCam?
NannyWatch A15
3
Can i charge NannyWatch A15 via powerbank?
What could influence reach of the NannyWatch A15?
How do i set lulabies on NannyWatch A15?
TrueLife NannyCam H32
3
Can charge NannyCam H32 via powerbank?
What influences reach NannyCam?
How do i set lulabies on NannyCam?
Dental Care TrueLife
Basic General Knowledge of Dental irrigator AquaFloss
3
What is oral shower?
Is dental showers more effective than dental floss?
How often should I use oral shower?
TrueLife AquaFloss Station
2
Difference between special replacement heads for AquaFloss?
The reservoir with water overflowing, is oral shower damaged?
TrueLife AquaFloss Compact
1
What is the water pressure of TrueLife AquaFloss Compact?
TrueLife SonicBrush UV
10
How to clean your sonic toothbrush TrueLife SonicBrush UV?
How to store sonic toothbrush TrueLife SonicBrush UV?
Can i leave TrueLife SonicBrush UV in the charging station after each cleaning??
How long does the battery last TrueLife SonicBrush UV?
What is the lifetime of TrueLife SonicBrush UV toothbrush?
See all 10 articles
SonicBrush Compact
8
How do I clean my TrueLife SonicBrush Compact?
How to store the TrueLife SonicBrush Compact sonic toothbrush?
How do I know when my TrueLife SonicBrush Compact is fully charged?
How long does TrueLife SonicBrush Compact battery last?
Can I leave the TrueLife SonicBrush Compact sonic brush in the charging station after each cleaning?
See all 8 articles
Bathroom scales TrueLife
Basic General Knowledge of bathroom scale FitScale
5
Is the FitScale suitable for children?
For whom is the FitScale unsuitable?
Bathroom scale shows inaccurate results
Display does not work or it displays incorrect results
The display shows "EER"
TrueLife FitScale W5 BT
9
How do I pair FitScale W5 BT the scales with my mobile app?
Is app Megafit compatible with Android and Apple?
For how many users is the weight FitScale W5 BT for?
What is the weight capacity FitScale W5 BT?
What can FitScale W5 BT measure?
See all 9 articles
TrueLife FitScale W3
4
What is the weight capacity of the FitScale W3?
What FitScale W3 can measure?
Which batteries should be used in the FitScale W3?
How many users can use FitScale W3?
Breast Pumps TrueLife
TrueLife Nutrio BP Electric
7
It is possible to increase the intensity of expressing milk at TrueLife Nutrio BP Electric?
What is the capacity of the bottle TrueLife Nutrio BP Electric?
How long does TrueLife Nutrio Electric BP last on one charge?
What modes can be set on TrueLife Nutrio BP Electric ?
How to wash TrueLife Nutrio BP Electric?
See all 7 articles
TrueLife Nutrio BP Manual
5
It is possible to increase intensity the of sucking milk on TrueLife Nutrio BP Manual ?
What is the capacity of the bottle TrueLife Nutrio BP Manual?
How to wash TrueLife Nutrio BP Manual?
Can i store excess milk?
Is TrueLife BP Manual suitable for traveling?
Digital blood pressure monitor TrueLife
TrueLife Pulse
7
What to do if the cuff purged?
Does TrueLife Pulse warn me in case of increased pressure?
Has TrueLife Pulse measurement memory?
How to wash TrueLife Pulse?
Is TrueLife Pulse suitable for measurements on the go?
See all 7 articles
Baby Bottle Warmer
General questions
2
It is bottles included in TrueLife Invio BW Single and Double TrueLife Invio BW?
Are TrueLife Invio BW and TrueLife Single and Double Invite BW compatible with bottles of TrueLife Nutrio breast pump?
TrueLife Invio BW Single
4
How can I wash TrueLife Invio BW Single?
Does TrueLife BW Double heat the milk throughout the bottle?
Does the TrueLife Invite Double BW turns off automatically?
How does the Keep Warm function of TrueLife Invite BW Double work?
TrueLife Invio BW Double
3
How to wash TrueLife Invio BW Double?
Does the Invio TrueLife BW Double heat milk throughout the bottle?
Turns off the TrueLife Invio Double BW automatically?